Questions and answers
Plain answers about AI agents, our investigations, and how to start.
What is an AI agent?
An AI agent is software that takes actions, not just answers questions. It can read files, send messages, move data, and change settings, often without a person approving each step.
What do you mean by a rogue AI agent?
An AI agent that acts outside what it was asked or allowed to do. The cause can be a flaw, a bad instruction, or something in its surroundings. Part of our job is finding out which.
What does Protocol do?
Protocol investigates when an AI agent acts outside its instructions. We find out what it did, how far it reached, and what made it possible. Then we give you a written report with a ranked list of fixes.
What is TRACE?
TRACE is Protocol's investigation process, short for Threat Residue and Agentic Cognitive Evaluation. A person works through four steps: save the evidence, rebuild what happened, measure how far it reached, and check the surroundings.
How is an investigation different from monitoring?
Monitoring watches agents while they run. An investigation starts after something has happened. A person reconstructs the events, measures what was affected, and reports what to fix. It works alongside your security tools and does not replace them.
Do you replace our security tools or vendors?
No. Protocol works alongside your security team, security vendors, and AI providers. Their tools can stop an agent. We find out what happened.
Who do you work with?
Organizations that use AI agents with access to customer information or internal systems, especially in financial services, healthcare, and regulated technology.
What does it cost?
Investigations are scoped to your situation and priced after a short call. The call has no charge and no commitment.
Do you give legal advice?
No. We map who may need to be told and by when. Your lawyers decide how to apply it.
What should I send first?
Nothing sensitive. Do not email logs, passwords, customer data, or incident details. Contact us, and we will set up secure handling before any evidence moves.
Why choose an early-stage company?
Protocol is early-stage, and we say so. What you get today is a clear method, written handling terms, and direct access to the people doing the work.
Still have a question?
Ask us directly. We reply within one business day.